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We appreciate your comments and personally respond to each and every email as soon as possible.

We make every effort to respond to emails within 48 hours, or two business days depending on the depth of information that needs to be gathered to properly assist you.

If you have a question you would like to ask our team of Veterinary consultants, click here to be taken to our Ask Our Veterinarian article page and click here to ask our Veterinarians a question.

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Other Ways To Contact CANIDAE®

CANIDAE® Pet Foods
P.O. Box 3610
San Luis Obispo, CA 93403

Customer Service (M-F 9am- 4pm PST)
800-398-1600800-398-1600 or 909-599-5190909-599-5190
Fax: 951-738-9210951-738-9210

CANIDAE® Pet Foods
P.O. Box 3610
San Luis Obispo, CA 93403

Customer Service (M-F 9am- 4pm PST)
800-398-1600800-398-1600 or 909-599-5190909-599-5190
Fax: 951-738-9210951-738-9210

After you submit your message using the form below, we will send you a confirmation email acknowledging that your message has reached our Support Team. You should receive this confirmation email usually within a few minutes. If you do not, please check your junkmail folder and adjust the settings on your server and in your email program as necessary.
Email delivery issues do sometimes occur. Occasionally email messages are not delivered properly. This is usually due to the message being mistaken as junkmail, but other delivery issues can occur as well.
We never want you to feel as though we were unresponsive to your concerns, so if you do not receive an email back from us within three days, please call our customer service line so we can address your inquiry immediately.
CANIDAE® Pet Foods is committed to providing you, our valued customer, the highest standard of excellence for product quality, palatability, customer satisfaction and customer service.

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