Contact Us

We appreciate your comments and personally respond to each and every email as soon as possible.

After you submit your message using the form below, we will send you a confirmation email acknowledging that your message has reached our Support Team. You should receive this confirmation email usually within a few minutes. If you do not, please check your junkmail folder and adjust the settings on your server and in your email program as necessary.

We make every effort to respond to each and every email within 48 hours or two business days depending on the depth of information that needs to be gathered to properly assist you.

Email delivery issues do sometimes occur. Occasionally email messages are not delivered properly. This is usually due to the message being mistaken as junkmail, but other delivery issues can occur as well.

We never want you to feel as though we were unresponsive to your concerns, so if you do not receive an email back from us within three days, please call our customer service line so we can address your inquiry immediately.

CANIDAE® Natural Pet Foods is committed to providing you, our valued customer, the highest standard of excellence for product quality, palatability, customer satisfaction and customer service.

CANIDAE® Natural Pet Foods 
P. O. Box 3610
San Luis Obispo, CA 93403

Customer service can be reached at 800-398-1600 or 909-599-5190
9:00 am to 4:00 pm (PST) Monday through Friday

Our Fax number is 951-738-9210.

To send us a question by email, complete the form below.
We look forward to hearing from you.

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