CANIDAE Customer Support Team
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When you need to speak with someone here at CANIDAE, we want you to talk to qualified personnel who can assist you properly. You will never talk to a paid service or someone who can’t fully address your needs. We are a tight knit family that loves what we do and takes our customer service seriously. We invite you to meet our staff of dedicated pet lovers.
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Name: Beth Pets: Rooster, Red, Puna, Pixie, Brandy
As long as I can remember pets have been a big part of my life. I share my life with Rooster, an 8 year old Aussie, Red a 5-1/2 year old lab mix, Puna a 10 year old mixed breed, Pixie a one year old French Bulldog whom I kept from my first French Bulldog litter, and my beautiful Palomino mare Brandy. I love going camping with both my horse and my dogs. I am the newest member of customer support. I have known the owners of CANIDAE for over 15 years and have fed CANIDAE since the beginning to my dogs and cats. I was honored to be offered a position at CANIDAE and look forward in giving 100% in helping you with your needs.
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Name: Diane Pets: Breezie, Bindi, and Hailey and four cats Ginger, Jinx, and Pirate
I have been working for CANIDAE for about 8 years. My interests in dogs started when my family adopted a stray Black Labrador we named Sampson. After college, where I majored in Animal Science and Horticulture, I bought my first AKC registered Labrador with my husband and from then on I became hooked on dog sports. For over 20 years I have been involved with the Labrador Retriever Club of Southern California and helped develop a Labrador rescue program. With my dogs I have competed in Conformation, Obedience, Agility and Hunting events. I recently discovered Dock Diving and my youngest girl, Breezie, is amazing at it. I also have three cats and really enjoy animal photography. I have been employed by CANIDAE since 2002. I was part of the original feed testing group and have been feeding CANIDAE since its inception. I have been actively breeding and showing Labrador Retrievers since 1987. I look forward on doing my best on answering your questions to the best of my ability.
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Name: Sarah
Pets: Dude, Lilly, Whiskey, Sampson, and a small herd of horses
I have been a part of the CANIDAE family since I was a teenager. At 22, I started out as a Sales Representative which gave me the tools to open my own pet store in 2003. Recently, I returned to CANIDAE working primarily in customer service. I was raised on a ranch, so animals have always been an integral part of my life. I was involved in FFA and showing pigs, lambs, and steer, now I actively show my horses with my dogs in tow. Dude is my little man who was brought to my store in 03' and spent 5 weeks battling hypoglycemia. Whiskey and Lilly are my crazy Jack Russell Terriers who love to chase the horses around the arena, then there is Sampson my English Bulldog, he is our 3rd (out of 4) bully rescue. I am looking forward to helping you with your needs!
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Name: Julie
Pets: Mojo, Whimsy, Issy
My life has always been filled with animals. I come from a family of animal lovers. Growing up, my family had horses, goats, chickens, geese, rabbits, and of course cats and dogs. I have had the privilege to share my childhood with multiple dogs (Whippets, a dalmatian, Australian Shepherds, a Maltese, a Pomeranian, and a Chihuahua mix) and Several Orange Tabby cats. Now my three sons are lucky enough to share their lives with our three Labradors. I have worked with CANIDAE since 2007. Prior to that I was a professional pet groomer for 9 years. I am an active member of the Labrador Retriever Club of Southern California and have been a hobby breeder of Labrador Retrievers since 1996. I compete with my dogs in AKC Conformation events.
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Name: Lois
Pets: Glenmurray Cockers and Bernice the Pug and several cats
My time with the company dates back to when "Team CANIDAE" was just the owners and me. My boarding kennel and Cocker Spaniels helped to test the palatability of the first CANIDAE formula and I am still involved in the testing of new foods. Since the very beginning, we have been absolutely committed to making the highest quality of food possible for owners to provide to their pets. My background as a Registered Nurse and my passion for breeding and showing Cockers and Pugs has helped me greatly in presenting this OUTSTANDING food to the public. I look forward to helping you.
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Name: Carl
Pet: Baby
Dogs and I just get along and it’s been this way all my life. My 12 year old Baby was rescued from an abusive family when she was 4 months old. She was intentionally injured and needed emergency care which I provided. She is doing great now. She is a curious dog with an awesome loving personality. I have been in the pet industry since 1999 and have been working for CANIDAE since 2002. I look forward to helping you any way I can.
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Name: Jason
Pets: Crackers, Cookies
I've been in the pet industry for 13 years. I started out as a manager for a pet supply store before joining the CANIDAE team. I have been with CANIDAE for 4 years. Cookies and Crackers are my two Fur babies and I rescued them while working at a Feed Store next to my house. Cookies loves to sleep at the foot of my bed all day long while Crackers likes to play with my kids.
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Name: Johnny
Pets: Mini, Duder
I’m passionate about our company, and enjoy walking into the office everyday and being able to bring one my Chihuahuas to work on a daily basis. It's awesome! My family has always had horses and of course dogs -- they go hand in hand. Since I was a kid, my family has had many very different breeds including my basset hound Casey, Benny our Border Collie, Jenny our Australian Shepherd, Lady our Shih Tzu, and Mini and Duder my two little Chihuahuas. Every dog we’ve ever had has been raised on CANIDAE. My mom had a 20 year old Australian Shepherd border collie mix that for the last 12 years of his life ate CANIDAE. I’m going to school for business right now while working here and I’m majoring in Marketing. I have been with CANIDAE Pet Foods for close to a year now.
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