CANIDAE® Customer Support Team

When you need to speak with someone here at CANIDAE®, we want you to talk to qualified personnel who can assist you properly. You will never talk to a paid service or someone who can’t fully address your needs. We are a tight knit family that loves what we do and takes our customer service seriously. We invite you to meet our staff of dedicated pet lovers.

DianeName: Diane

I have been working for CANIDAE for about 13 years. My interest in dogs started when my family adopted a stray Black Labrador we named Sampson. After college, where I majored in Animal Science and Horticulture, I bought my first AKC registered Labrador with my husband and from then on I became hooked on dog sports. For over 25 years I have been involved with the Labrador Retriever Club of Southern California and helped develop a Labrador rescue program. With my dogs, Breezie, Bindi, and Elle, I have competed in Conformation, Obedience, and Hunting events as well as Splash Dogs, Surf Dogs and 5K Dog Runs/Walks. The best part of my job is talking with our customers, both on the phones and at pet events I attend on behalf of CANIDAE and I look forward to helping you.

 

JasonName:  Jason

I’ve been working in the pet industry for over 15 years and prior to working for CANIDAE I was a manager for a feed store. “Nothing makes me happier than the warm welcome I receive from my two cats, Cookies and Crackers, every day.  They bring so much joy to my family and feeding them CANIDAE Cat insures they will be around for a long time.

 

 

KristineName:  Kristine

I have literally grown up in a house filled pets and learned at an early age how much unconditional love they give back to us.  I work in the credit department and also work events for CANIDAE while attending college as a health and nutrition major.  Health and fitness are important to me and it’s important that I feed my “sister” (my Labrador Hailey) the healthiest diet possible, CANIDAE.  I enjoy participating in 5K dog runs and Surf Dog events with Hailey or one of the other family dogs.

 

bethName: Beth

As long as I can remember pets have been a big part of my life. I share my life with my husband and three children along with Red a 10 year old lab mix, Shila a 6 year old Beagle mix, Pixie a 6 year old French Bulldog, Reign-E and Raven who are Bloodhound German Shepherd mix sisters that I rescued, and our two beautiful horses Badger and Harley.  I have known the owners of CANIDAE for over 20 years and have fed CANIDAE since the beginning. CANIDAE is a company I truly believe in and am very proud to be a part of the CANIDAE family. I look forward to giving you 100% in helping you with your needs.

 

Name: Johnny

I’m passionate about our company, and enjoy walking into the office everyday and being able to bring my Chihuahua, Dude, to work on a daily basis. It’s awesome! My family has always had horses and of course dogs — they go hand in hand. Every dog we’ve ever had has been raised on CANIDAE.  My job at CANIDAE includes working in the order department, being a part of the CANIDAE Race Team and working dog events.

 

CarlName: Carl

Dogs and I just get along and it’s been this way all my life. I currently share my home with three dogs – Cooper, a Black Labrador, Maggie May, a poodle mix and Ichee, a Chihuahua.  Cooper is my best buddy and he comes to work with me every day. In fact, Cooper was practically raised in the CANIDAE office since he was a pup.  I have been in the pet industry since 1999 and have been working for CANIDAE since 2002. I look forward to helping you any way I can.

 

BriannaName: Brianna

My entire life has always involved pets. As a child I had 2 Springer Spaniels Abby and Lady and two Maltese, Pebbles and Petri, and eventually we adopted a stray neighborhood cat Alvin.  As an adult I now have pets of my own, a Britney Spaniel named Dixie and a Chihuahua named Penny. I share my life with not only my dogs but I am the best pet Aunt to all my family’s 4 legged family members. I was feeding CANIDAE years before I joined the team in 2010. I can’t think of a better place to work where most of us have a dog bed under our desk and we get to share our space with our furry family.  I enjoy working with my co-workers and I look forward to hearing from our customers and helping them any way I can.

 

JulieName: Julie

My life has always been filled with animals. I come from a long line of Animal Lovers. Growing up, my family had horses, goats, chickens, geese, rabbits, and of course cats and dogs. I have had the privilege to share my childhood with multiple dogs (Whippets, a Dalmatian, Australian Shepherds, a Maltese, a Pomeranian, and a Chihuahua mix) and Several Orange Tabby cats. Now my three sons are lucky enough to share their lives with our animals (Labradors, a Chihuahua mix, Cichlid fish, and Chickens). I have worked with CANIDAE since 2007 in the Order Department. Prior to joining the CANIDAE Team, I was a professional pet groomer for 9 years. I have been a hobby breeder of Labrador Retrievers, under the kennel name of Julsby Labradors, since 1996 . I also compete with my dogs in AKC Conformation events.

 

KimName: Kim

 This is my first experience working for a company that allows you to bring your pets to work.  My primary duties for CANIDAE include Human Resources and accounting and I appreciate the value of sharing our work space with our dogs. It just makes for a happier work environment.  I have grown up with pets and I feel fortunate to be working for such a caring and supportive company.  Since 2011, I have been part of the CANIDAE family.  My granddaughter loves attending CANIDAE events and has even participated in Splash Dogs with Breezie, Diane’s dog, as a Junior Handler.

 

 JasonName: Jason

 I have been an animal lover my whole life.  So much so, that I have made it a goal to enrich the lives of as many animals as possible in any way I can.  I share my life with a Shih Tzu, Charlotte and two lovable cats, Mr. Pants and Beetletoes, and enjoy my multiple aquariums.  I have worked as a technician in a vet hospital for over 8 years until I was lucky enough to find CANIDAE where I work in the accounting department.  By being a part of the CANIDAE team, I have the ability to help bring the highest level of nutrition to pets all over the country.

 

Name: Greg

Being a part of the CANIDAE Racing Team was what first brought me to CANIDAE.  I now work full time for CANIDAE, both in the office where I manage the warehouse and work with the shipping department and continue to represent CANIDAE in the racing industry.  My Maltese, Max, rules the house and Max recently approved the addition of Ziggy, a Lhasa Apso mix, who we adopted from a local rescue.  Our very large cat, Macy, adopted us when she showed up on our porch as a kitten, hungry and lost.  Come to a CANIDAE event and I’ll be happy to help you to choose the CANIDAE formula that is right for your pet family.