Canidae® Customer Support Team

When you need to speak with someone here at CANIDAE®, we want you to talk to qualified personnel who can assist you properly. You will never talk to a paid service or someone who can’t fully address your needs. We are a tight knit family that loves what we do and takes our customer service seriously. We invite you to meet our staff of dedicated pet lovers.

Diane

Diane-and-the-girls
I have been working for CANIDAE® for about 13 years. My interest in dogs started when my family adopted a stray Black Labrador we named Sampson. After college, where I majored in Animal Science and Horticulture, I bought my first AKC registered Labrador with my husband and from then on I became hooked on dog sports. For over 25 years I have been involved with the Labrador Retriever Club of Southern California and helped develop a Labrador rescue program. With my dogs, Breezie, Bindi, and Elle, I have competed in Conformation, Obedience, and Hunting events as well as Splash Dogs, Surf Dogs and 5K Dog Runs/Walks. The best part of my job is talking with our customers, both on the phones and at pet events I attend on behalf of CANIDAE® and I look forward to helping you.

Jason

Jason1 I’ve been working in the pet industry for over 15 years and prior to working for CANIDAE® I was a manager for a feed store. “Nothing makes me happier than the warm welcome I receive from my two cats, Cookies and Crackers, every day.  They bring so much joy to my family and feeding them CANIDAE® Cat insures they will be around for a long time.

Beth

bethAs long as I can remember pets have been a big part of my life. I share my life with my husband and three children along with Red a 10 year old lab mix, Shila a 6 year old Beagle mix, Pixie a 6 year old French Bulldog, Reign-E and Raven who are Bloodhound German Shepherd mix sisters that I rescued, and our two beautiful horses Badger and Harley.  I have known the owners of CANIDAE® for over 20 years and have fed CANIDAE® since the beginning. CANIDAE® is a company I truly believe in and am very proud to be a part of the CANIDAE® family. I look forward to giving you 100% in helping you with your needs.

Johnny

I’m passionate about our company, and enjoy walking into the office every day and being able to bring my Chihuahua, Dude, to work on a daily basis. It’s awesome! My family has always had horses and of course dogs — they go hand in hand. Every dog we’ve ever had has been raised on CANIDAE®.  My job at CANIDAE® includes working in the order department, being a part of the CANIDAE® Race Team and working dog events.

Carl

Carl-and-CooperDogs and I just get along and it’s been this way all my life. I currently share my home with three dogs – Cooper, a Black Labrador, Maggie May, a poodle mix and Ichee, a Chihuahua.  Cooper is my best buddy and he comes to work with me every day. In fact, Cooper was practically raised in the CANIDAE® office since he was a pup.  I have been in the pet industry since 1999 and have been working for CANIDAE® since 2002. I look forward to helping you any way I can

Brianna

Brianna-and-dogsMy entire life has always involved pets. As a child I had 2 Springer Spaniels Abby and Lady and two Maltese, Pebbles and Petri, and eventually we adopted a stray neighborhood cat Alvin.  As an adult I now have pets of my own, a Britney Spaniel named Dixie and a Chihuahua named Penny. I share my life with not only my dogs but I am the best pet Aunt to all my family’s 4 legged family members. I was feeding CANIDAE® years before I joined the team in 2010. I can’t think of a better place to work where most of us have a dog bed under our desk and we get to share our space with our furry family.  I enjoy working with my co-workers and I look forward to hearing from our customers and helping them any way I can.

Julie

Julie1My life has always been filled with animals. I come from a long line of Animal Lovers. Growing up, my family had horses, goats, chickens, geese, rabbits, and of course cats and dogs. I have had the privilege to share my childhood with multiple dogs (Whippets, a Dalmatian, Australian Shepherds, a Maltese, a Pomeranian, and a Chihuahua mix) and Several Orange Tabby cats. Now my three sons are lucky enough to share their lives with our animals (Labradors, a Chihuahua mix, Cichlid fish, and Chickens). I have worked with CANIDAE® since 2007 in the Order Department. Prior to joining the CANIDAE® Team, I was a professional pet groomer for 9 years. I have been a hobby breeder of Labrador Retrievers, under the kennel name of Julsby Labradors, since 1996 . I also compete with my dogs in AKC Conformation events.

Kim

Kim This is my first experience working for a company that allows you to bring your pets to work.  My primary duties for CANIDAE® include Human Resources and accounting and I appreciate the value of sharing our work space with our dogs. It just makes for a happier work environment.  I have grown up with pets and I feel fortunate to be working for such a caring and supportive company.  Since 2011, I have been part of the CANIDAE® family.  My granddaughter loves attending CANIDAE® events and has even participated in Splash Dogs with Breezie, Diane’s dog, as a Junior Handler.

Jason

Jason-WI have been an animal lover my whole life.  So much so, that I have made it a goal to enrich the lives of as many animals as possible in any way I can.  I share my life with a Shih Tzu, Charlotte and two lovable cats, Mr. Pants and Beetletoes, and enjoy my multiple aquariums.  I have worked as a technician in a vet hospital for over 8 years until I was lucky enough to find CANIDAE® where I work in the accounting department.  By being a part of the CANIDAE® team, I have the ability to help bring the highest level of nutrition to pets all over the country.

Greg

Being a part of the CANIDAE® Racing Team was what first brought me to CANIDAE®.  I now work full time for CANIDAE®, both in the office where I manage the warehouse and work with the shipping department and continue to represent CANIDAE® in the racing industry.  My Maltese, Max, rules the house and Max recently approved the addition of Ziggy, a Lhasa Apso mix, who we adopted from a local rescue.  Our very large cat, Macy, adopted us when she showed up on our porch as a kitten, hungry and lost.  Come to a CANIDAE® event and I’ll be happy to help you to choose the CANIDAE® formula that is right for your pet family.